UK Solar & Renewable Energy

Support teams built for UK solar and energy installers

Solar, battery, heat pump and EV businesses lose work to slow enquiry response and admin backlogs, not to a lack of demand. We provide dedicated teams that answer, qualify, coordinate and follow up — inside your CRM, on your process.

What we cover

Support across the whole customer journey

Inbound enquiry handling from your website, ads and comparison sources
Lead qualification against your own criteria (property type, roof, tenure, budget)
Outbound follow-up on unconverted enquiries and older databases
Survey and installation diary coordination for surveyors and install teams
Customer updates through the quote, survey, install and handover stages
Document collection, job file preparation and CRM record keeping
Supplier, subcontractor and materials coordination admin
Aftercare enquiry handling, service bookings and review requests

Why energy businesses work with us

Built around UK working hours

Teams work your business hours so customers reach a person when they expect to, with overlap agreed in writing before go-live.

Your criteria, not generic scripts

Qualification questions, tone and objection handling are written with you and documented in a client-specific SOP.

Careful with customer data

Role-based access to your CRM, NDAs in place and clear rules on what may be recorded or shared.

Scales with your season

Add capacity ahead of a campaign or busy period and scale back afterwards without hiring cycles.

Speak to us about your solar operation

Tell us your enquiry volumes and where the bottleneck is. We'll propose a practical team shape.

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FAQs

Common questions from energy businesses

Do you work inside our own CRM and tools?

Yes. Our teams work in the systems you already use, with access levels you control. We do not require you to change platform.

Can you handle both new enquiries and old databases?

Yes. Many solar and energy clients use us for live enquiry response during the day and structured follow-up on older, unconverted records alongside it.

Do you give energy advice to customers?

No. Our team follows your approved information and qualification criteria and passes anything technical or advisory to your own qualified staff.

How quickly can a team start?

After a consultation we prepare a written proposal and SOP. Timelines depend on team size and training needs, and we agree them with you before committing.